Trying to translate commercial offer of implementing ERP-systems and brief summary of this product. The 1st part.
Brief summary (Brief description).
Customer Relationship Management.
Interaction (Cooperation).
The system enables to register all interactions with the customers as planned and the past.
Meetings, calls, SMS messages, e-mails.
Full customers information is available at any time.
Contact details, interaction history, sales information and etc.
The personal reminders of any system object at the proper time.
For example for directory entry “Counterparties”.
Holding and access to working files Excel, Word, PDF and others.
Automated reports distribution.
For example, daily mail stock-in-trade to the wholesale dialers.