IN A HOTEL
A hello, you are calling reception, I'm Fernando. how can I help you?.
B Hello, I'm afraid I've a problem.
I'm waiting for my breakfast for twenty minutes and I'm late for a meeting.
A I apologise lady.
I'm sure it was a misunderstanding.
Did you give them your room number? and did you explain them that you need it as soon as posible? B Yes sir.
Twenty minutes ago I called room service to ask it.
I gave them all the information and they told me that there wasn't any problem.
A Ok, I'm sure it was a mistake.
I'll call room service and in less than ten minutes you'll have your breakfast .Could you tell me your room number?
B I'm staying at the room number 127 on the first floor.
A Ok, the room at the end of the corridor, isn´t it? B Yes it is.
A And what do you want for breakfast?
B Eggs and bacon, please.
A Don't worry about time, it will be very fast.
Do you want I call a taxi?
B No, thank you.
I'll use my own car.
Please don't be late with my breakfast.
A Ok. I apologise again lady.
Do you need anything more?
B No, that's all.
Bye and thank you.
A Bye lady. thank you for your call and don't hesitate to contact me again if you need something more.
February 2013
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