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MCDONALD’S FORMS AND DEVELOPS ITS TEAMS
The accompanying of the employees stays one of the priority issues of the company.
Therefore, in order to favor the internal promotion and the employability of the employees, the training dispensed either within the restaurant or in the centre, is the driving force of the human resources policy.
There are so many opportunities to work for McDonald’s : in 2012, 80% of the second managers and the managers have begun their career as colleague.
Since 2004, the development of the competencies is going well with what we call, VAE.
Thanks to this VAE, directors can have a Bachelor from a business school, managers can have a BTS Management of Commercial Units, and the colleagues can pretend to obtain a C.A.P (d’Agent Polyvalent de Restauration).
Within the restaurant - GUYANCOURT Centre
Secret of McDonald’s France for career evolution ?
Create a lot of links between the different functions in the restaurant and the back office.
Without forgetting the main ingredient : the direct transmission of the knowledge.
As he arrives at the restaurant, the colleague received a godfather, whose aim is to initiate him at the functioning of the restaurant, the security, the health-standards.
This learning permits the new recruit to acquire quickly the basis of the job, the self-confidence and all the keys to improve autonomy and rapidity.
The training centre of Guyancourt (78) take the reins by welcoming more than 5000 employees-trainee per year.
Its aim : to handle a consistent and quality training, from team-mate to supervisor.
According to the level of responsibilities, the training programs deal as well with management and communication as alimentary security or methods of management.
The teaching method, dynamic and alive, is based on case studies, roles games and debates.
« Our employees have often left school in difficult conditions.
Our mission is to put them into confidence and them back together with theatrical and practical know-how ».